- User Groups are a powerful tool for streamlining training, segmenting audiences, and creating personalised learning experiences.
- Add users manually or automate group assignments using rules.
- All users meeting the set conditions will be automatically added to the group.
- You can use this section to understand User Groups and can be shared with User Group Managers as part of their onboarding and training.
A User Group Manager is responsible for managing a group of users (and optionally, courses).
Key responsibilities include:
- Adding and enrolling users (individually or in bulk).
- Managing course enrollments.
- Monitoring user progress.
- Reviewing assessments and certifications.
Depending on admin permissions, a User Group Manager may:
- Manage Users: create, bulk add, update progress, delete users.
- View Groups: see user groups, members, and analytics.
- Monitor Learning: access gradebooks, certifications, and review centres.
- Export Data: generate reports and scheduled analytics.
- Track Activity: view history, events, emails, and bulk actions.
Go to Dashboard → Manage User Groups or Users → Manage Group Members.
View group details: title, created/updated date, included courses, members, and managers.
Use the Actions tab to manage members.
Adding Members
Add Single Member: Enter details, trigger an invitation email.
Bulk Add Members:
- Download and complete the Excel template (do not change field structure).
- Provide required fields (username, email).
- Clear formatting before upload (use Ctrl+Shift+V or Cmd+Shift+V).
- Upload the file.
- Track bulk action progress in Reports Center → User Action Log.
Note: If automatic enrollment is enabled by the admin, users are enrolled in courses upon group entry. Otherwise, use the Add & Enroll Members option.
- Reports Center: Analyze user progress and group performance.
- Activity Log: View scheduled reports, filter by type/date, and monitor progress.
- Gradebook: Track, grade, and export results for exams, assignments, and certifications.
- Certifications: Access details of issued certificates.
- Review Center: Review, grade, and provide feedback on pending submissions.
- Events: Real-time updates on school activity.
- Emails: Track automated notification emails.
- User Action Log: Record of all bulk user actions with filters for date and type.
